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Jobs at GrabAGun

Looking for a new career? Grabagun is hiring motivated hard working individuals to join our team. If you are interested in the position(s) we have availble please email a copy of your resume to jobs@grabagun.com

 

Position: Customer Service Representative

Customer Service Representative Description: Serves Grabagun customers by providing order status, product information and order procedure information.

Customer Service Representative Job Duties:

  • Support customers through answering product and service questions
  • Maintains customer order by updating order status and tracking information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Relay customer feedback to management to ensure customer needs are met and quality control is maintained.
  • Contributes to team effort by maintaining customer satisfaction.

 

Skills/Qualifications: Customer Service, Basic computer skills: Web Browsing and Word Processing, Firearms Product Knowledge is a plus, Quality Focus, Problem Solving, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

 

 

Position: Warehouse Associate

Warehouse Associate Job Description: The Warehouse Associate will perform a variety of routine shipping, receiving, production and housekeeping tasks.

Warehouse Associate Job Duties:

  • Shipping tasks include picking, packaging and shipment of orders.
  • Receiving tasks include loading and unloading truck shipments and stocking the warehouseshelves.
  • Production tasks include material labeling and packaging of product. This position reports directly to the Warehouse Shipping Manager.

 

Skills/Qualifications: 

  • Effective communication/comprehension skills - verbal and written
  • Basic computer skills
  • Physical Requirements – ability to bend, twist, stoop, reach, climb ladders, lift materials up to 50 lbs., and move materials up to 600 lbs using a pallet jack